About Shelbourne Senior Living, Sheltered Housing
Our Mission
- Strive to ensure that our residents enjoy the best life possible.
- Ensure that residents have choice in all aspects of their lives.
- To see residents exercise all their civil and natural rights and to have access to all local services.
- Preserve the dignity of our residents and provide privacy.
- Encourage residents to be as independent as their abilities allow.
- Inform residents of matters likely to affect their life within the community and to encourage participation in decisions affecting their homes.
- Develop and maintain the highest standards of care, accommodation
and hospitality. - Provide an unrivalled level of customer service.
- Involve family and friends and encourage their visits.
- Ensure residents are aware of the right to be represented by an advocate
of their choice and to have access to a formal complaints procedure. - Participate with the local community to the benefit of the residents.
- Provide all team members with excellent levels of training and support.
- Perform a regular Quality Assurance Programme and act on results.
- Maintain and develop quality systems and sound financial performance.
Shelbourne Senior Living is part of the O'Flynn group of companies www.oflynngroup.com